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The Educational Institute for Buying Legal Services & Legal Technology Education | Insights | Best Practices

Buying Legal EMEA Conference: 2023 Programme

Wednesday, 29 November | CMS, 78 Cannon Street, London

8:00 AM: Breakfast

8:45 AM: Strategy in an Uncertain Age

Stephen Millar

Managing Partner



8:55 AM: The Evolving Legal Services Market: From 2023 to 2024

Reena SenGupta

Executive Director, RSGI

Founder, FT Innovative Lawyers Programme

Discover how the EMEA legal services landscape has evolved in 2023. Reena SenGupta, Executive Director of RSGI and Founder of the Financial Times Innovative Lawyers Programme, will provide insight into key trends, selected players and innovators, and issues to watch going into 2024.


9:15 AM: Demystifying the AI Hype: Ericsson's Journey in Artificial Intelligence

Alexander de Nerée tot Babberich

Legal Strategy & Operations Counsel,

External Counsel Management


Alex Kelly

Co-Founder & COO


In the midst of overwhelming media coverage and heightened excitement about AI's potential disruption in the legal realm, there is a genuine need to have a pragmatic discussion about AI.

Join Alexander de Nerée tot Babberich, Legal Strategy and Operations Counsel - External Counsel Management (ECM) at Ericsson, and Alex Kelly, Co-founder and COO of Brightflag and Host of the In-House Outliers podcast, for a conversation about AI that is rooted in reality.

Together, we’ll shed light on Ericsson's journey with AI and share how leveraging AI enhances the management of outside counsel spend. There will be insights, lessons learned, and a practical discussion on what is coming next

9:45 AM: A Look Ahead: How Should In-House Teams Engage With AI, and What Does It Mean for Buyers of Legal Services?

John Craske

Director of Innovation


Derek Southall

Founder & CEO

Hyperscale Group

Join us as we present some practical examples and insights on how generative AI can be used in law today and to explore what’s coming next and then a fireside chat on how in-house legal teams should be thinking about and using Generative AI now and what all of this might mean for buyers of legal services. As well as bringing their own thoughts, John and Derek will answer questions from the audience.

10:25 AM: Networking Break


10:55 AM: Navigating a Turbulent Economy

Mark Capleton

Head of Global Inflation-Linked Research

Bank of America

Understand the key drivers of global and regional inflation – and what it means for both companies and the legal industry. Identify practical strategies you can deploy to better manage inflation in legal spend.

11:15 AM: Procurement and Outside Counsel Spend: Why Is Legal So Special?

Serenna Mackenzie

VP Sales, EMEA


Daryl Sweeney

Director, Customer Success


What is the gap between sourcing and legal, why does it exist, and how can you bridge it? A view from PERSUIT and $10bn worth of legal RFPs.


11:45 AM: Implementation Bootcamp: From Idea to Action

Billy Gorman

Director of Programming

Buying Legal Council

This interactive session is your gateway to turning ideas into actionable plans. Equip yourself with the tools and knowledge to successfully execute your vision, whether it's a legal technology initiative or a new approach to the relationship between your legal department and external vendors. Don't miss this opportunity to supercharge your implementation skills and drive real-world impact.

12:15 PM: Lunch

1:15 PM: Growth as the Key Driver of Law Firms’ Strategy: Can This Be Turned Into a Win-Win?

Micol Scabbia

Global Co-Head,

Client & Market Development (Former)

Clifford Chance

Peter Sawko

Global Head of Pricing


Susan Manik

Head of Supplier Performance, Legal

Standard Chartered Bank

Tom Slate

Global Director, Service Transformation & Operational Excellence

Clifford Chance

Geraint Evans

Head of Clients and New Business



Peek "inside the black box" to learn how law firms think about strategy, exploring how business development (BD), pricing, and innovation teams shape legal service delivery, client relationships, and responses to Requests for Proposals (RFPs). Gain insights into the incentives motivating law firms, and receive practical advice to maximize value in your external counsel relationships. Learn how in-house legal teams and their sourcing partners are pioneering innovative approaches in managing outside counsel through structured "supplier performance" programs, offering a comprehensive view of both sides of the law firm-client dynamic.

1:55 PM: Digital Strategy: The Way Forward

Eva Bruch


LOIS | Legal Operations Institute Studies

Digital strategy is not an option any more – it is a must. Get insights on effectively integrating digital tools while navigating the unique challenges of an in-house legal team.

This session will provide practical "do's" and (mostly) "don'ts" for navigating legal technology and digital strategy implementations, enriched with real-world examples and case studies from across EMEA and the world. Become a better "buyer" of legal technology by arming yourself with knowledge of both best practices and common mistakes to avoid.

2:15 PM: The Strategic Pause: Threading the Needle in Leaping vs. Looking on AI

Daniel Marks

Vice President


Edward Sohn

Senior Vice President, Global Head of Capabilities


Explore the delicate balance between swift adoption and careful consideration of AI technologies in the legal landscape. Discover how to harness the transformative power of AI, while also deliberately assessing risks and making informed decisions. Gain practical insights on navigating this complex terrain, empowering legal teams and their partners in legal operations and legal procurement to lead with confidence in the age of AI.

Learn more about Factor here.

2:45 PM: Networking Break


3:15 PM: Partnering With Law Firm Suppliers for a Sustainable Future

Emily Peeroo

Sourcing Manager, Legal Services

Lloyds Banking Group

Claire Goody

Head of Environmental Sustainability, Health & Safety

Eversheds Sutherland

Vena Gadher-Mistry

Account Manager, Supply Chain

Carbon Disclosure Project

Discover how Lloyds Banking Group is leveraging data to advance sustainability with their panel law firms. BLC Board Member Emily Peeroo guides us through in-house strategies, interventions, and sourcing and procurement process changes to drive ESG performance in the supply chain.

3:45 PM: The Path Forward: Helping Legal Navigate the ESG Landscape

Donald Macdonald



Jason Winmill


Buying Legal Council

Donald Macdonald is a disclosure consultant at Consilio. He is responsible for working with clients to formulate strategy for active UK High Court proceedings as well as for arbitrations, investigations and public inquiries. He worked for 10 years as the litigation support manager at Slaughter and May and is a qualified (non-practising) barrister. Donald was a founding member of Consilio’s ESG team, which helps to coordinate responses to client requests for ESG information as well as helping to set goals to achieve ESG objectives for the organization.

4:05 PM: Break

4:10 PM: The "Inclusive Excellence" Imperative: Driving Value with Outside Counsel Diversity & Inclusion Programs

Nick Williams

Head of Procurement

Santander UK

Dive into real-world case studies on how legal teams and their procurement partners craft legal supplier diversity programs that generate value for their businesses.

4:30 PM: Diversity, Equity, and Inclusion Across the Atlantic

Jessica Williams

Director of Legal Team Strategy & Operations


BLC Board Member Jessica Williams leads a conversation on how international firms and service providers can (and do) stand out on DEI initiative questions posed by American companies.


4:45 PM: What's Next

Orazio Difruscolo

Director, Head of Claims & Legal Enablement

Swiss Re

5:00-6:30 PM: Cocktails & Hors D'Oeuvres

Evening social events to be announced.